Privacy Policy

Last Updated: February 2026

This Privacy Policy describes how Quotezic – Request a Quote (“Quotezic”, “we”, “our”, or “us”), developed by Pixelfic Inc., collects, uses, and protects information when merchants install and use our Shopify application.

By installing or using Quotezic, you agree to the practices described in this Privacy Policy.

Who We Are

Quotezic is a Shopify app developed and operated by:

Pixelfic Inc.
221 Queen Street
Kingston, ON, K7K 1B4
Canada
Email: support@quotezic.com
Website: https://quotezic.com

Information We Collect

When you install and use Quotezic, we may collect the following types of data:

A. Store Information (From Shopify)

To operate the app, we may access:

Store name and URL
Store owner email
Shopify store ID
Store settings relevant to app configuration

B. Product & Order Data

Depending on features used (e.g., draft order conversion), we may access:

Product details
Product pricing
Product variants
Order data (only when necessary for quote-to-draft order functionality)

C. Customer Data (Submitted via Quote Forms)

When customers submit quote requests, we may collect:

Name
Email address
Phone number (if enabled)
Company name (if enabled)
Message or quote request details
Selected products and quantities

This data is stored in your Quotezic dashboard.

D. Usage & Technical Data

We may automatically collect:

IP address
Browser type
Device information
Log data
App usage statistics
Error reports

This helps us improve performance and security.

How We Use the Information

We use collected data to:

Operate and maintain the Quotezic app
Display and manage quote submissions
Send email notifications for new quotes
Generate quote PDFs (Pro & Premium plans)
Convert quotes to draft orders (Premium plan)
Provide customer support
Improve app functionality
Prevent fraud and abuse
Comply with legal obligations

We do not sell, rent, or trade personal data to third parties.

Data Storage & Security

We implement appropriate technical and organizational security measures to protect your data.

Data is stored securely on protected servers
Access is restricted to authorized personnel only
Encryption and secure communication protocols are used where appropriate

While we strive to protect data, no method of transmission over the Internet is 100% secure.

Third-Party Integrations

Quotezic may integrate with third-party services including:

Shopify
MailChimp
Zapier
Slack
SMTP email providers
Google reCAPTCHA

These services operate under their own privacy policies. We are not responsible for their data practices.

Data Retention

We retain data:

While the app remains installed on your Shopify store
As necessary to provide services
As required by legal obligations

If you uninstall the app, store data may be deleted within a reasonable period unless retention is legally required.

You may request data deletion by contacting us.

Merchant Responsibility

As a merchant, you are responsible for:

Informing your customers about how their data is collected
Ensuring compliance with applicable privacy laws (GDPR, CCPA, etc.)
Obtaining proper consent where required

Quotezic acts as a data processor for customer data submitted through quote forms.

International Data Transfers

Your information may be processed and stored in countries outside your jurisdiction. By using Quotezic, you consent to such data transfers in compliance with applicable laws.

Your Rights

Depending on your location, you may have the right to:

Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing

To exercise these rights, contact us at support@quotezic.com.

Children’s Privacy

Quotezic is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

Continued use of the app after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, contact:

Pixelfic Inc.
Email: support@quotezic.com
Website: https://quotezic.com